MDR & Managed Security Services

Why MDR buyers keep asking the wrong discovery questions

I've run MDR evaluations at three growth stages, and every discovery call opens with the same questions: how many SOCs, how many analysts, which threat feeds, what ATT&CK coverage. Every vendor answers them cleanly, because vendors wrote the questions. None of them predict what happens when an alert fires at 2 am. The questions that do are about ownership, not features.